Info COVID-19


FROM NOVEMBER 14 and no more than 72 hours before you travel:

Dear Guest,

We would like to thank you for choosing THe Hotels to spend a few restful days.

Our number one commitment is to ensure your safety and well-being, as well as that of our employees.

Over the last few months, our protocols and procedures have been strictly and tirelessly adapted to comply with new measures established by the Spanish Ministry of Health in order to prevent the spread of COVID-19.

Finally, before detailing each of the new measures established for our facilities, we would also like to thank you for your collaboration in complying with them in order to ensure your own health and safety, and that of your loved ones.

Hoteles THe

General measures for coexisting with COVID-19

  1. Our staff has been trained in line with the contingency plan aimed at preventing the spread of COVID-19 and responding to possible infections.
  2. Our entire staff get their body temperature checked before starting their working day.
  3. Our entire staff are equipped with the appropriate PPE depending on their roles.
  4. Minimum social distancing measures have been established for your safety.
  5. Regulations in force have been applied to ensure capacity limits in each area.
  6. The supply of the material necessary for hygiene and prevention of COVID-19 infections is ensured.
  7. Body temperature measurement devices are available for guests who require or request them.
  8. Hydroalcoholic gel dispensers for hand disinfection have been installed in different locations.
  9. The control and cleaning frequency of the different areas have been increased, paying special attention to public toilets and areas of greater influx or use.
  10. Rooms and common areas are cleaned and disinfected using virucidal products duly authorised by the Spanish Ministry of Health.
  11. Magnetic room keys are disinfected after each use.
  12. Guests are supplied with a courtesy kit comprising hydroalcoholic gel and surgical mask upon arrival.
  13. All locations have been signposted to facilitate guest full compliance of the different measures aimed at preventing the spread of COVID-19.

Thank you for following the rules. If you're save, everyone's safe